PERSONNEL MANAGEMENT ONLINE COURSE
At the heart of every successful business is sound personnel management. Learn how to improve morale and productivity in workplace, and strengthen your capacity to manage effectively.
A foundation qualification for supervisors, personnel managers or even business owners who wish to strengthen their capacity to manage people. This course is internationally accredited through I.A.R.C
Modules
Note that each module in the Qualification - Certificate in Personnel Management is a short course in its own right, and may be studied separately.
The Modules
Management
There are 6 lessons as follows:
- Introduction & Organizational Structures
- Management Theories & Procedures
- Problem Solving & Decision Making
- Management Styles & External Influences
- Employing People & Interview Skills
- Staff Management
Supervision
There are 10 lessons as follows:
- Introduction - Organisational structures & responsibilities.
- Understanding the work place - Government and private personnel departments, unions.
- Communications and human relations.
- Motivating employees.
- Organising the work place.
- Problem solving techniques.
- Discipline, complaints and grievances.
- Interviewing, recruitment, training.
- Work place safety.
- Dealing with management/worker participation/ report writing/ staff meetings.
Personnel Management
There are 10 lessons as follows:
- Human behaviour
- Workplace Communications
- Workplace Conditions
- Controlling Operations
- Recruitment and Induction
- Staff Training
- Work Teams
- Positive Discipline
- Grievances and Complaints
- Monitoring and Reporting
Motivation
This course contains eight lessons, as follows:
- Introduction
- Awareness
- Tangible Rewards
- Intangible Rewards
- Negative Motivators
- Initiating Motivation
- Maintaining Motivation
- Applications
Industrial Psychology
There are ten lessons in this course, as follows:
- Introduction
- Understanding the Employees Thinking
- Personality & Temperament
- Psychological Testing
- Management & Managers
- The Work Environment
- Motivation and Incentives
- Recruitment
- Social Considerations
- Abnormalities and Disorders
Conflict Management
There are eight lessons in this course, as follows:
- Conflict Management and Anger
- Listening
- Negotiation
- Mediation
- Facilitation
- Balance of Power
- Discussion and Group Work
- Crisis Analysis and Responses
Learning Facilities
ACS follows the old fashioned idea that “the student comes first”. Our staff are told to treat every student as an individual and respond promptly to their enquiries; and the facilities we have developed and continue to develop, are all focused on that goal. Facilities include:
- Offices in two time zones (UK and Australia) –which means an international team of academics are responding to students 5 days a week and 16 hours a day.
- An online student room with unique resources that are only available to students studying our courses, including online library.
- Bookshop offering quality downloadable e books
- A data base of 20 million words of unique information written by our staff over 3 decades that can be drawn upon if needed by academics for use in supporting our students.
- Systems that ensure assignments are tracked, marked and returned to students, fast -commonly within a round 1 week & rarely more than 2 weeks (note: many other colleges take longer).
- The school is active in social networking and encourages students to connect with us and each other.
- No automated handling of student phone enquiries. When you call you get a real person; or leave a message and a real person will call you back within a day, but more commonly within an hour or two.
- No additional charges for extra tutor support over the phone or email.
- Free careers advice for graduates –It is our policy to provide support and advice to our students even after they graduate. If a graduate needs help with getting a CV together, or advice on setting up a business or looking for work; they only need ask.
- The quality of academic staff is higher than many other colleges.
How our Courses Differ
- Courses are continually improved –we invite feedback from all graduates and change courses immediately the need is detected.
- Courses are relevant to the whole world –we try hard to teach make the learning transferable to any region or country because the world is increasingly a global economy
- Courses written by our staff, teach different skills to standard courses; giving a unique mix of skills and knowledge to provide a career advantage. Do you want an accredited certificate and the same skills as 100 other job applicants; or one of our courses with skills that no other applicants have?
- Certificates and diplomas are longer. They teach you more, and our qualifications have built a reputation amongst academics and industry as being a very high standard for this reason.
- We are focused on helping you learn in a way that improves your capacity to understand your discipline, apply knowledge, and continue learning and developing your capabilities beyond your course.
These things cannot be always said of other colleges.
Career Opportunities
Study alone can never guarantee career success; but a good education is an important starting point.
Success in a career depends upon many things. A course like this is an excellent starting point because it provides a foundation for continued learning, and the means of understanding and dealing with issues you encounter in the workplace.
When you have completed an ACS course, you will have not only learnt about the subject, but you will have been prompted to start networking with experts in the discipline and shown how to approach problems that confront you in this field.
This and every other industry in today’s world is developing in unforeseen ways; and while that is unsettling for anyone who wants to be guaranteed a particular job at the end of a particular course; for others, this rapidly changing career environment is offering new and exciting opportunities almost every month.
If you want to do the best that you can in this industry, you need to recognise that the opportunities that confront you at the end of a course, are probably different to anything that has even been thought of when you commence a course.
BOOKS
Visit our School bookshop at www.acsebook.com
- Downloadable ebooks that can be read on ipads, PC’s, Laptops, or readers like a Kindle.
- Titles are written by our principal and staff.
- Anyone can purchase books –ACS students are offered a student discount
