Sales Skills

ONLINE STUDY SALES SKILLS

Sell Smarter, Sell More

This course teaches you how to sell; how to understand a customer, how to approach them and how to make a difference to their decision whether to buy, or not

Who is this Course for?

• Anyone applying for a job as a sales person
• People who work in sales, but don't really know how to sell well
• Small Business Owners, who need to increase their volume of business
• People who work in sales who want to make themselves more valuable to their employer

Sales Skills Can Help Anyone

Everyone is in the business of sales whether they realise it or not!
Everytime you apply for a new job, a promotion, or start a business, you must sell yourself. Increase your sales skills and you are very likely to increase your income and advance your career.

Lesson Structure

There are 12 lessons in this course:

1. Presentation and selling
   • Personality. "Never judge a book by its cover."A wise old saying! but people who buy do make judgements especially about sales people.Dress and grooming are top priority in selling.As well you must learn how to develop a selling personality.
2. Communication and Conversational selling
   • Learn the art of written and verbal communication in easy to understand terms.
3. Marketing (Buyer analysis and motivation)
   • Presentation of products to consumers and motivating them to buy.
4. Management (Hierachy)
   • Dealing with upper management; learn how to get your point across. How to be assertive and positive when dealing with your superiors.
5. Helping the Product Sell Itself
6. Know your product and pre planning.
   • Through observation, reading and listening get to know your products (pre planning is essential in today's complex society).
7. Selling made as simple as A B C.
   • The procedure of selling.
8. The Opening (getting the attention of the buyer)
   • Creating the right atmosphere for a sale to take place.
9. Closing a Sale (overcoming objections).
   • Buyers will tend to look else where unless a salesman can close a sale in an appropriate amount of time (learn the secrets).
10. Stress Management
    • Selling can build anxiety, and anxiety in a sales person can affect sales. Learn the art of relaxation through stress management techniques.
11. The Law and Selling
    • Selling is subject to law; consumer protection laws, contract laws, etc. need to be understood by every sales person.
12. Report Assessment Writing
    • Most sales people need an ability to write a condensed and accurate report on which management will comprehend and act upon.

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Aims

• Explain the importance of first impressions and learn how to develop a selling personality.
• Explain the art of written and verbal communication in easy to understand terms.
• Explain how to present products to potential customers and how to motivate them to buy.
• Explain how to communicate with your managers and superiors.
• Explain how to help your product to sell itself.
• Explain the importance of pre-planning, observation and listening is important in selling.
• Explain the procedure involved in selling
• Explain how to create the right atmosphere for a sale to take place.
• Explain how to close a sale.
• Identify and manage stress levels in a sales situation
• Explain the law in relation to selling.
• Write a condensed and accurate sales report.

What qualification will I achieve for completing this course?

This is an individual module course.  The individual module courses are 100 hour long usually and can be taken on their own or as part of a larger program of study. 

If you wish to take an individual module course as a stand alone course, you can elect to sit an optional exam at the end of it. 

If you successfully pass the exam and all assignments, you will receive a Statement of Attainment. You can take examinations at a time and location to suit you.  If you enrol, you will be sent further information on how to arrange examinations at the end of the course. 

If you do not wish to take the exam, you will receive a Course Completion letter when you have passed all assignments. 

There is an assignment at the end of each lesson. So for example, if an individual module course contains ten lessons, you will need to complete ten assignments. Assignments can be sent to us via email, post or fax.

Other qualifications, such as certificates, diplomas etc may require examinations to be taken as part of the overall assessment process.

You can find further information on the examinations process by clicking on the “Enrolment” link above.

You can find further information on other courses by clicking on the “Courses” link above.

More Information on ACS Distance Education and our courses

Who are our tutors?

Our tutors are all highly experienced and professional, knowledgeable in their field of study.  We have staff from around the world, enabling us to gain a wide variety of perspectives.  We have a school in the UK and in Australia. If you would like to have a look at our tutors, then click on the “About Us” in the boxes above and choose “The Staff” option.

Sample Course Notes

Our courses are all written by highly qualified tutors and writers, who also teach on the courses, so know them well.  We strive to update our courses and improve them with new information, methods and knowledge on an ongoing basis.  If you would like to see examples of some of our courses, then choose the “Enrolment” option above, and then click on “Sample Course Notes”.

What learning method should I choose?

We offer three learning methods – e-learning, correspondence and online. If you are not sure which is the right choose for you, then click on the “Learning” box above, then “Learning Methods.”

How Long will it take to complete the course?

This obviously varies from student to student. Some students will have more time for study than others. Some students may work quicker than others, so it is an individual thing.  We estimate that most students will take, for example, 4 – 6 months to complete a 100 hour individual module, but we allow up to 12 months for you to complete it.

Longer courses will obviously take longer.  You can find more information on the length of time required and so on the “Enrolment” box, then selecting “Terms and Conditions of Enrolment.”

What Do Our Students think of us?

If you would like to read comments from our previous students, then choose the “About Us” option above, then “Student Testimonials”.

I don’t think this is the right course for me.

If you’re not sure about this course, then why not look at our wide range of other courses. Click on the “Courses” box above.

You may also wish to design your own course to fit in with exactly what YOU want. To do so, click on the “Enrolment” box, then “Design your Own Course”.

If you would like more advice on a course, then you can contact us and ask a tutor about the courses. You can contact us by calling 0800 328 4723 or +44(0) 384 442752 or emailing info@acsedu.co.uk

Recognition and Accreditation

For more information on our recognition and accreditation, click on “The School”, then “Recognition”.

Who is ACS Distance Education?

If you want to know more about ACS and our history, then please click on “The School”, then “About us.”