RECREATION ADMINISTRATION AND MANAGEMENT IV
(POLICIES & PROCEDURES)
Module code
Re025
ASF Level
6
Discipline Group Code
0904110
Nominal duration
100 hours
Module Purpose
Successful completion of this module will enable the learner to develop management
policy, procedural and planning aspects of a recreation oriented service or facility.
Pre-requisites
Learners doing the Advanced Diploma in Recreation Studies course must complete this
module as a core study before starting stream or elective studies.
Recreation Administration and Management III is normally seen as a pre-requisite for this
module within the Advanced Diploma in Recreation Studies.
This unit may also be taken individually in its own right.
Pre-requisites is Recreation Administration and Management III.
Relationship to Competency Standards
All tasks shall comply with the relevant practices and procedures set out by industrial awards and relevant Australian standards.
Interim (Qld) Competency Standards for Recreation Administration and Management
(QFSRITC) MGT501, PLN501, POP501, MGT601, PLN601, POP601, POP602, RPT601.
Content
Focus should be on the learning outcomes and not on content. Some topics may not
require in-depth teaching in this module as they will be addressed fully elsewhere
(such as Business Studies and Computer Studies).
In achieving the learning outcomes, the following topics should be addressed:
* policy development and management
* operational procedures
* planning process management
* meeting and conference management
* supervise reports.
(parts of QFSR ITAB)
The learner will visit different locations, such as health clubs, gymnasiums, recreation centres, sportsgrounds and clubs, to research, photograph and specify those
facilities as the basis for assignment questions.
Assessment strategy
(refer to Document 1, section 5.1)
Assessment method
The learning outcomes may be assessed through:
* essay;
* short answer and multiple choice questions;
* written assignments;
* illustrations;
* photographs;
* practical tasks;
* examination of 1.5 hours.
Conditions of assessment
Assessment is based on successful completion of all set tasks, assignments and any other assessment method listed above. Examinations will consolidate material taught in lessons to assess the learning progress of the learner. It will also act as a method of ensuring learners meet the outcomes.
Learning Outcome 1
Learning Outcome
Influence the development of organisational policy.
Assessment Criteria
1.1 List areas of policy issues to be addressed in different types of organisations
including:
-Health club -Sporting Club -Community Recreation Centre.
1.2 Explain how two different organisations develop policy.
1.3 Compare two alternative policies in two different case studies, in each of a number of
different areas, including:
*Refund policy *Customer service *Pricing.
1.4 Write an outline of policies based on information researched about the management
of a specific recreation facility in the learners locality.
Conditions and method of assessment
Relevant standards or extracts will be made available to the learner for reference during
lessons. As will conditions of assessment.
Learning Outcome 2
Learning Outcome
Manage organisational policy.
Assessment Criteria
2.1 Explain the risks associated with a lack of clearly defined policies
in the workplace.
2.2 Evaluate two different existing management policies in different organisations
including:
-Health club -Sporting club -Community Recreation Centre.
2.3 Prepare a report recommending change to a specific policy, in a case study.
2.4 Write a procedure which conform with Quality Assurance Standard 9002,
to control adherence to a policy within a specific recreation enterprise.
Conditions and method of assessment
Relevant standards or extracts will be made available to the learner for reference during lessons. As will conditions of assessment.
Learning Outcome 3
Learning Outcome
Manage the adherence of staff to operational procedures.
Assessment Criteria
3.1 Describe in three reports, methods used in three different workplaces visited
by the learner, to control the adherence of staff to operational procedures.
3.2 Write a procedure for process control in a specific workplace, which conforms
with Quality Assurance Standard 9002.
3.3 Compare three different options of response to an employee, who consistently fails
to conform to an operational procedure, in a specified case study.
Conditions and method of assessment
Relevant standards or extracts will be made available to the learner for reference during
lessons. As will conditions of assessment..
Learning Outcome 4
Learning Outcome
Develop a planning process which is well defined and appropriate.
Assessment Criteria
4.1 Compare different planning processes, used by three different recreation, fitness or
sport organisations.
4.2 List activities requiring planning in different recreation, fitness and sport organisations.
4.3 List factors requiring consideration in planning different activities.
4.4 Write mission statements for three different types of recreation organisations.
4.5 Review a collection of information relevant to preparation of a draft plan for provision
of a service.
4.6 Analyse information relevant to preparation of a draft plan for provision of a service.
4.7 Prepare a draft plan for the provision of a service including:
*A delivery procedure *List of require resources *Cost estimates.
Conditions and method of assessment
Relevant standards or extracts will be made available to the learner for reference during
lessons. As will conditions of assessment.
Learning Outcome 5
Learning Outcome
Manage the planning process.
Assessment Criteria
5.1 Explain procedures for approval of plans for provision of services and
facilities, in different two different recreation case studies.
5.2 Explain how a plan for a service was successfully implemented in a recreation
situation reviewed by the learner.
5.3 Explain how the implementation of a plan for a service was monitored in a recreation
situation reviewed by the learner.
5.4 Explain how the implementation of a plan for a new recreation facility
was monitored during construction in a situation reviewed by the learner.
5.5 Explain mechanisms which might be used to modify plans if necessary to allow
for contingencies, in a specified situation.
Conditions and method of assessment
Relevant standards or extracts will be made available to the learner for reference during
lessons. As will conditions of assessment..
Learning Outcome 6
Learning Outcome
Develop management strategies to improve the success of a conference or seminar.
Assessment Criteria
6.1 List factors to be addressed in planning a conference or seminar.
6.2 Design a conference or seminar program, for a specified situation in the recreation
industry.
6.3 Prepare an itemised conference budget, in accordance with a given program.
6.4 Compare alternative ways in which a specified conference might be promoted.
6.5 Analyse in a report, the management of a conference or seminar attended
by the learner.
6.6 Explain conference administration procedures, used by a successful conference,
including:
-Registration -Processing proceedings -Pre & post conference activities.
Conditions and method of assessment
The learner will be required to attend a conference or seminar, and interview its organisers,
in order to analyse the management of that event.
Relevant standards or extracts will be made available to the learner for reference during
lessons.
Assessment will be based upon:
* Receipt and program from conference or seminar attended;
* Written assignments;
* Examination.
Learning Outcome 7
Learning Outcome
Manage committee meetings in the recreation industry.
Assessment Criteria
7.1 Explain the protocol to be followed when conducting a meeting in a specific situation
observed by the learner.
7.2 Explain the respective roles of members of a specific committee which
the learner observes at a meeting.
7.3 Explain standard committee procedures, designed to maintain control
in the committee process.
7.4 Explain how decisions made in a specified committee meeting, are
enacted.
7.5 Analyse the constitution of a recreation or sporting club in it's relevance to
club meetings.
7.6 Analyse in a summary report, the effectiveness of the way in which the
committee system is managed in a specified recreation situation.
Conditions and method of assessment
Relevant standards or extracts will be made available to the learner for reference during
lessons. As will conditions of assessment..
Learning Outcome 8
Learning Outcome
Manage the development of reports.
Assessment Criteria
8.1 List formal reporting responsibilities within an organisation.
8.2 Compare two reports from similar departments in different organisations.
8.3 Explain procedures used for dealing with reports in two different organisations.
8.4 Analyse two different examples of reports from a recreation organisation which is
familiar to the learner.
8.5 Recommend action based on the analysis of the reports in 8.4.
Conditions and method of assessment
Relevant standards or extracts will be made available to the learner for reference during
lessons. As will conditions of assessment..
Delivery of the Module
Delivery strategy
(refer to Document 1, section 6.1)
Resource requirements
(refer to Document 1, section 6.2)
Specific requirements for this module supplied to the learner:
* all manuals to complete this module and to meet competencies;
* notes appropriate to the topic of study.
Specific resources for this module provided by the learner:
* writing materials.
Occupational Health & Safety requirements
(refer to Document 1, section 11)
Learners must be aware of relevant Workplace Health and Safety issues in all situations and are required to demonstrate safe working practices at all times.
