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Cleaning -Professional

Course CodeVTR207
Fee CodeS1
Duration (approx)100 hours
QualificationStatement of Attainment

Learn Cleaning Skills

Understand the Cleaning Industry

Work as

  • a cleaner,
  • cleaning service manager
  • provider of products or equipment in the cleaning industry.

Commercial or Domestic Cleaners Work in:

  • Hotels and Resorts
  • Retail shops and Shopping Centres
  • Offices, Factories and Commercial Properties
  • Airports, Planes, Rail stations, Trains, Car Rental Businesses, Buses, 
  • Theaters, Community Centres, Churches, Libraries and other Public Buildings
  • New Homes (for Property developers), Homes for Sale (for estate agents)
  • Occupied Homes (for home owners
  • Indoor and outdoor Public places (Streets, Toilets, Parks, etc).


Lesson Structure

There are 8 lessons in this course:

  1. Nature and Scope of Cleaning
    • Introduction
    • Standard Types of Cleaning
    • Bond Cleans
    • Outdoor Work
    • Cleaning Roles – general cleaners, specialist cleaners,
    • Chemicals/Products
    • Natural versus Synthetic Products
    • General Procedures (over 25 product types reviewed)
    • Equipment and Tools
    • Inventory and Resourcing
    • Reporting Concerns
    • Disposal of Waste
    • Compliance with legislation
    • Sustainability and Maintaining Reputation
    • Pest Control -spiders, rodents, insects
  2. Cleaning Stains and Specialist Cleaning Techniques
    • Introduction
    • Categories of Stains
    • Protein Stains
    • Carbohydrate Stains
    • Lipid Stains
    • Pigment Stains
    • Resin Stains
    • Cleaning Artwork – restoration
    • Cleaning Products You can Make Easily
  3. Floor Care
    • Introduction
    • Carpet Cleaning
    • Deep Cleaning Carpet
    • Shampooing Carpet – manually, with a machine
    • Steam Cleaning Carpet
    • Removing Pigment Stains from Carpet
    • Rugs
    • Sisal, Jute, Seagrass
    • Wool
    • Cleaning Newer Timber Floors
    • Cleaning Reclaimed Timber
    • Waxing and Polishing Timber
    • Unvarnished Timber
    • Varnished Timber
    • Tiles
    • Porcelain Tiles
    • Stone Tiles
    • Concrete/Cement Floors
    • Bamboo Flooring
    • Linoleum
    • Outdoor Ground Surface Cleaning
    • Tiles
    • Paving
    • Timber
    • Concrete
    • Artificial Grass
  4. Furniture & Furnishings
    • Furniture versus Furnishings
    • Cleaning Furniture
    • Upholstered Furniture – general clean, deep clean
    • Wood Fixings
    • Waxing Furniture
    • Polishing
    • Conducting Inspections
    • Cleaning Leather
    • Linen Cleaning
    • Assessing Quality of Linen
    • Care of Linen
    • Fibre Structure and Appearance -tensile strength, Elongation, Elasticity, Specific Gravity
    • Effect of Moisture
    • Chemical Properties of Fibres
    • Insect Resistance
    • Resistance to Microorganisms
    • Electrical Properties
    • Effect of Sunlight
    • Thermal Properties
    • Fire Resistance
    • Classification of Fibres
    • Natural Fibres -Cotton, Linen, Wool
    • Man made Fibres – Viscose Rayon, Acetate, Nylon, Polyester, Acrylic, Polypropylene, Fibreglass
    • Blended Fibres
  5. Washroom Cleaning
    • Importance of Hygiene
    • Routing Cleaning Maintenance
    • Wash Basins and Taps
    • Soap Dispensers
    • Mirrors
    • Paper Towel Dispensers
    • Hand Dryers
    • Vending Machines
    • Sanitary Item Dispensers
    • Sharps Disposal Containers
    • Toilet Paper Holders
    • Toilets
    • Urinals
    • Light Fixtures
    • Floor Cleaning
    • Rubbish Removal and Disposal
    • Vandalism
    • Replacing Dispensers
    • Workplace Health and Safety
    • Avoiding Falling
    • Caustic and Corrosive Cleaners
  6. Kitchen Hygiene and Cleaning
    • Introduction
    • Storage Cupboards
    • Sink and Drainage Area
    • Removing drain blockages
    • Cleaning Sinks
    • Oven Cleaning
    • Oven Door
    • Cooktop -gas, ceramic, metal, etc
    • Refrigerator
    • Freezer
    • De-icing
    • Freezer Drains
    • Defrosting a Freezer
    • Dishwasher
    • Waste Disposal
    • Waste Disposal and Work Flow
    • Organic Waste Disposal
  7. Commercial Cleaning
    • Introduction
    • Divisions of Commercial Cleaning
    • Janitorial Work -finding work, cleaning skills, building maintenance, administration, general
    • Commercial Cleaner Work – finding work, skills/scope of work
    • Specialist Cleaning Jobs
    • High Rise Window Cleaner
    • Professional Laundry Worker
    • Future outlook for Cleaning Industry
  8. Cleaning Businesses
    • Introduction
    • Cleaners versus Housekeepers
    • Essential Cleaning Skills
    • Advanced Cleaning Skills
    • Administrative Skills
    • General Skills
    • Becoming a Residential Cleaner
    • Joining a Franchise
    • Setting up your Own Business
    • Getting a first Client
    • Introductory Offers/ Loss Leaders
    • Advertising -local print, digital, etc
    • Complaints

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Cleaning services are important for aesthetics as well as health and hygiene in both domestic and commercial situations. The work of cleaning services is mostly routine and completed indoors, though it can periodically involve one-off jobs (e.g. cleaning up after an event) and outdoor work.

Different types of cleaning require different tools and products. Supermarket cleans may include floor polishing and rotary cleaning machines (or rotaries) may be rented, owned by the establishment, or owned by the cleaner/cleaning company. Buildings incorporating biophilic landscape practices (those which include plants and natural construction materials) may need to be cleaned with organic-only products, while day-care centres are likely to need cleaning products that meet departmental requirements for both efficacy and low toxicity.

Routine cleaning is undertaken by professional cleaners, who are devoted 100% to cleaning, as well as other workers who may need to do some cleaning as part of another job role.


Routine or One off Jobs

Cleaning Work can involve ongoing, regular work (at one or more properties); ir may be one off jobs, for example:

  • Cleaning up after a pest infestation  e.g. dead animals in a wall or roof cavity
  • Cleaning a toxic spill, inside or outdoors
  • Cleaning after a natural disaster e.g. after a flood, cyclone, or other event
  • Seasonal cleaning e.g. mould after a period of high humidity
  • Crime scene cleaning
  • Bond cleans following a period of tenancy in a building
  • Cleaning up after an event e.g. sports match, concert, wedding 

Each of these are one-off cleans, and may not always be in demand. As such, some companies will offer several types of one-off clean so that they have sufficient work. Some may specialise in a particular type of one-ff clean to try and corner the market. This is especially common with the bond clean.