Comprehensive Online Counselling Skills Course | Learn Practical Helping Skills

• Online | Self-paced course | Start anytime | Payment plans available | Receive a free 20 hour self-study course on Managing Stress.
• Learn about Micro counselling skills | Active Listening | Open and Closed Questions | Reflection | Changing Beliefs | Normalising | Finding solutions | Ending The Counselling Process 
• Learn counselling skills | Learn how to communicate effectively.
• No deadlines | Written assignments and practical exercises in each lesson.
• Feedback and support from experienced and dedicated tutors | Decades of experience in psychology and teaching.
• Ideal for beginners and those developing practical counselling skills.

 

 

COURSE STRUCTURE

There are 8 lessons in this course:

1. Learning specific skills:
   • What is Counselling?
   • Perceptions of Counselling.
   • Differences between Counsellors, Psychotherapists, Clinical Psychologists and Psychiatrists.
   • Counselling Theories.
   • Empathy.
   • Transference.
   • Directiveness, non-directiveness.
   • Behavioural Therapies.
   • Systematic Desensitisation.
   • Positive Reinforcement and Extinction.
   • Goals of Psychoanalytical Approach.
   • Defence Mechanisms (Repression, Displacement, Rationalisation, Projection, Reaction Formulation, Intellectualisation, Denial, Sublimation).
   • Use of Psychoanalytical Psychotherapy.
   • Psychoanalytic Techniques.
   • Analytic Framework.
   • Free Associations.
   • Interpretation.
   • Dream Analysis.
   • Resistance & Transference.
   • Humanistic Therapy.
   • Evaluating the Effectiveness of Therapies and Counsellors.
   • Case Studies.
   • Methods of Learning.
   • Micro Skills.
   • Triads.
   • Modelling.
   • Online and Telephone Counselling.
   • Telemental Health.
   • Clinical Considerations.
2. Listening & bonding:
   • Scope of Listening and Bonding.
   • Meeting and greeting.
   • Creating a Safe Environment.
   • Location.
   • Time and Duration of Sessions.
   • Privacy in Telephone and online counselling.
   • Showing warmth on the phone.
   • The contract.
   • Helping the client relax.
   • Listening with intent.
   • Minimal Responses.
   • Non-Verbal Behaviour.
   • Use of Voice.
   • Use of Silence.
   • Case Studies.
   • Active Listening.
   • Dealing with Silent Phone Calls.
3. Reflection:
   • Non Directive Counselling.
   • Paraphrasing.
   • Feelings.
   • Reflection of Feeling.
   • Client Responses to Reflection of Feelings.
   • Reflection of Content and Feeling.
   • Case Studies.
4. Questioning:
   • Open & Closed Questions.
   • Other types of Questions (Linear, Information seeking, Strategic, Reflective, Clarification, etc).
   • Questions to Avoid.
   • Goals of Questioning.
   • Identification.
   • Assessment.
   • Intervention.
   • Case Studies.
5. Interview techniques:
   • Summarising.
   • Application.
   • Confrontation.
   • Reframing.
   • Case Studies.
   • Perspective.
   • Summary.
6. Changing beliefs and normalising:
   • Cognitive Behavioural Therapy.
   • Changing Self-Destructive Beliefs.
   • Irrational Beliefs.
   • Normalising.
   • Case Studies.
   • Designing a Questionnaire.
7. Finding solutions:
   • Moving Forward.
   • Choices (Reviewing, Creating, Making choices).
   • Facilitating Actions.
   • Gestalt Awareness Circle.
   • Psychological Blocks.
   • Case Study.
8. Ending the counselling:
   • Terminating the session.
   • Closure.
   • Further Meetings.
   • Dependency.
   • Confronting Dependency.
   • Chronic Callers.
   • Terminating Silent Phone Calls.
   • Silent Endings.
   • Case Study.
   • Other Services.

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

 

Aims

• Acquire the ability to explain the processes involved in the training of counsellors in micro skills.
• Demonstrate the skills involved in commencing the counselling process and evaluation of non-verbal responses and minimal responses.
• Demonstrate reflection of content, feeling, both content and feeling, and its appropriateness to the counselling process.
• Develop different questioning techniques and to understand risks involved with some types of questioning.
• Show how to use various micro-skills including summarising, confrontation, and reframing.
• To demonstrate self-destructive beliefs and show methods of challenging them, including normalising.
• Explain how counselling a client can improve their psychological well-being through making choices, overcoming psychological blocks and facilitating actions.
• Demonstrate effective ways of terminating a counselling session and to explain ways of addressing dependency.

What You Will Do

• Report on an observed counselling session, simulated or real.
• Identify the learning methods available to the trainee counsellor.
• Demonstrate difficulties that might arise when first learning and applying micro skills.
• Identify why trainee counsellors might be unwilling to disclose personal problems during training.
• Identify risks that can arise for trainee counsellors not willing to disclose personal problems.
• Discuss different approaches to modelling, as a form of counselling
• Evaluate verbal and non-verbal communication in an observed interview.
• Identify the counsellor’s primary role (in a generic sense).
• Show how to use minimal responses as an important means of listening with intent.
• Explain the importance of different types of non-verbal response in the counselling procedure.
• Report on the discussion of a minor problem with an anonymous person which that problem relates to.
• Identify an example of paraphrasing as a minimal response to reflect feelings.
• Discuss the use of paraphrasing in counselling.
• Differentiate catharsis from confused thoughts and feelings.
• Identify an example of reflecting back both content (thought) and feeling in the same phrase.
• Report on the discussion of a minor problem with an anonymous person which that problem relates to.
• Identify an example of paraphrasing as a minimal response to reflect feelings.
• Discuss the use of paraphrasing in counselling.
• Differentiate catharsis from confused thoughts and feelings.
• Identify an example of reflecting back both content (thought) and feeling in the same phrase.
• Demonstrate/observe varying responses to a variety of closed questions in a simulated counselling situation.
• Demonstrate/observe varying responses to a variety of open questions in a simulated counselling situation.
• Compare your use of open and closed questions in a counselling situation.
• Identify the main risks involved in asking too many questions.
• Explain the importance of avoiding questions beginning with ‘why’ in counselling.
• Identify in observed communication (written or oral), the application of different micro-skills which would be useful in counselling.
• Demonstrate examples of when it would be appropriate for the counsellor to use confrontation.
• List the chief elements of good confrontation.
• Discuss appropriate use of confrontation, in case studies.
• Show how reframing can be used to change a client’s perspective on things.
• Develop a method for identifying the existence of self-destructive beliefs (SDB’s).
• Identify self-destructive beliefs (SDB’s) amongst individuals within a group.
• Explain the existence of self destructive beliefs in an individual.
• List methods that can be used to challenge SDB’s?
• Explain what is meant by normalising, in a case study.
• Demonstrate precautions that should be observed when using normalizing.
• Determine optional responses to different dilemmas.
• Evaluate optional responses to different dilemmas.
• Explain how the ‘circle of awareness’ can be applied to assist a client, in a case study.
• Explain why psychological blockages may arise.
• Demonstrate how a counsellor might help a client to overcome psychological blockages.
• Describe the steps a counsellor would take a client through to reach a desired goal, in a case study.
• Identify inter-dependency in observed relationships.
• Explain why good time management is an important part of the counselling process.
• Compare terminating a session with terminating the counselling process.
• Demonstrate dangers posed by client - counsellor inter-dependency.
• Explain how dependency can be addressed and potentially overcome.
• Explain any negative aspects of dependency in a case study.

Who is this course suitable for? 

What do our students think about our psychology courses?

"This course has been extremely valuable to me as throughout those 5 months my friends all seemed to go through some crisis or other. I have learned so much that I could put into practice and from the responses I have had, it's been very positive. Tutor feedback was fantastic. All individual answers were given a comment which helped me understand if I missed something." Brenda Harvey - Counselling Skills I course.

"The online courses are very easy to use and follow. Prompt friendly replies from tutor to any queries. Course structure flows freely. Very satisfied with course and results..."  Diana, UK (Online courses in Intro to Psych and Psych & Counselling)

"I have done several counselling courses in the past and the coaching course fitted in well with the learning experiences I had encountered previously. The reading material was detailed and interesting and the feedback was detailed and constructive." Sarah Nash, UK - Life Coaching course.

Enrol today to learn more about using counselling skills in your daily life!

Any Questions?

Please click here to contact a tutor or Request a course handbook here.