Counselling Skills II

Course CodeBPS110
Fee CodeS3
Duration (approx)100 hours
QualificationTo obtain formal documentation the optional exam(s) must be completed which will incur an additional fee of $36. Alternatively, a letter of completion may be requested.

Develop your Counselling Expertise

  • Online course | Self-paced | Start anytime.
  • Develop your counselling skills and knowledge | 8 Lessons | Learn about microskills | Telephone and online counselling | The counselling process | Problem solving strategies | Depression | Suicide | Aggression | Grief and Loss | Coping with a crisis | 
  • Demonstrate counselling knowledge and skills through written assignments + practical exercises + self-assessment tests.
  • Useful feedback from experienced counsellors and teachers | Decades of experience. 
  • Study for professional development | Personal interest.

 

Lesson Structure

There are 8 lessons in this course:

Lesson 1 The Counselling Session

  • How micro-skills come together

Lesson 2 Focus on the Present

  • Present experiences
  • Feedback
  • Transference
  • Projection
  • Resistance

Lesson 3 Telephone Counselling

  • Non-visual contact
  • Preparation
  • Initial contact
  • Use of micro-skills
  • Overall process
  • Debriefing
  • Types of problem callers

Lesson 4 Dealing with Crises

  • Defining crisis
  • Types of crisis
  • Dangers of crisis
  • Counsellor’s responses and intervention
  • Post-traumatic stress

Lesson 5 Problem-Solving Techniques I: Aggression

  • Expressing anger
  • Encouraging change
  • Role-play
  • Externalising anger

Lesson 6 Problem-Solving Techniques II: Depression

  • Blocked anger
  • Referral practice
  • Chronic depression
  • Setting goals
  • Promoting action

Lesson 7 Problem-Solving Techniques III: Grief and Loss

  • Loss of relationships
  • Children and grief
  • Stages of grief

Lesson 8 Problem-Solving Techniques IV: Suicide

  • Ethics
  • Reasons for suicide
  • Perceived risk
  • Counselling strategies
  • Alternative approaches

What You Will Do

  • Identify clearly the stages in the counselling process.
  • Explain how a counsellor might encourage the client to relax in the first session.
  • Demonstrate at what stage the counsellor should bring in micro-skills other than those of minimal responses and reflection of content and feeling.
  • Demonstrate at what stage the counsellor should focus attention on the client’s thoughts and why.
  • Demonstrate control techniques in conversation, in a role play.
  • Correlate certain types of non-visual cues with feelings in a case study.
    • Show how a counsellor could assist a client to consider the present and how this could facilitate the counselling process.
  • Demonstrate appropriate use of feedback in the counselling situation.
  • Demonstrate inappropriate use of feedback in the counselling situation.
  • Distinguish between transference and counter-transference.
  • Demonstrate telephone counselling techniques in a role play.
  • Describe how to deal with a distressed client (male/female) through telephone counselling.
  • Show how to terminate a telephone counselling session.
  • Explain the main advantages of telephone counselling.
  • Describe techniques to effectively deal with nuisance callers in telephone counselling.
  • Evaluate how a crisis was managed by a person, in a case study.
  • Outline the main crisis categories.
  • Demonstrate different practical responses that might be applied to a crisis.
  • Show when it is appropriate for a counsellor to conclude crisis counselling.
  • Analyse an aggressive/violent outburst (physical/mental) by an individual; in a case study.
  • Explain an aggressive/violent outburst (physical/mental) by an individual; in a case study.
  • Demonstrate how a counsellor might encourage a client to appropriately express their anger.
  • Explain why it is important that clients become aware of the physiological effects of anger.
  • Identify the origin of depression in a case study.
  • Explain the origin of depression in a case study.
  • Explain the relationship between depression and blocked anger.
  • Demonstrate how a counsellor could encourage a client to explore their anger.
  • Identify risks involved in dealing with someone with chronic depression.
  • Explain the benefits of goal-setting to the counselling process.
  • Identify when depressed clients should be referred on to other professionals.
  • Evaluate the grieving process in a case study.
  • Compare the grieving process in a case study, with the 7 classic stages of grieving.
  • Determine which stage of grieving was most difficult in a case study.
  • Explain the significance of denial in the grieving process.
  • Demonstrate how a counsellor could combat feelings of denial in grieving.
  • Explain why it is important for both the client and the counsellor to understand the grieving process.
  • Research into suicide, to determine attitudes, information and support services available in the student’s country.
  • Discuss a variety of different people’s views on suicide.
  • Describe high risk factors to be looked for when assessing the likelihood of a person committing suicide.
  • Demonstrate alternative strategies that a counsellor might use to become more aware of a depressed client’s risk of suicide.
  • Explain how a counsellor might learn to challenge their own irrational beliefs in order to help a suicidal client.
  • Compare working with and working in opposition to a client.

What do our students think of our courses?
I have done several counselling courses in the past and the coaching course fitted in well with the learning experiences I had encountered previously. The reading material was detailed and interesting and the feedback was detailed and constructive.
Sarah, Life Coaching

 

Who is this course suitable for?

This course is suitable for anyone who uses counselling skills in their daily life as a way to improve their use of counselling skills, such as -
  • Professional Counsellors.
  • Volunteer Counsellors.
  • Helpline workers.
  • Charity workers.
  • Support Staff.
  • Social Workers.
  • Youth Workers.
  • Nutritional Counsellors.
  • Nutritionists.
  • Parents.
  • Foster Carers.
  • Nurses.
  • Nursing Assistants.
  • And anyone who is interested in improving their communication and counselling skills.

 

Why Study This Course?

This course will help you to -

  • Improve your communication and counselling skills
  • Be an effective communicator.
  • Support people experiencing difficulties in their lives
  • Learn all this in the comfort of your own home with support from our friendly and highly experienced tutors.
  • Improve your People Skills by Study Counselling Skills!

It will also improve your job and career prospects. Studying counselling skills is useful for people who want to train as counsellors, but also anyone who wants to work with people. 

Enrol at any time to suit you.  This is a self-paced course, so you work at a time and location to suit you.

Any Questions?

Our counselling tutors are happy to answer any questions you may have about the course, so please do ask.

Please click here to contact a tutor or Request a course handbook here.





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