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Please note that if you choose the 'e-learning' (course on USB) method, be aware that due to current covid-19 restrictions there are some countries we can not send USB sticks to.

We recommend you choose the online learning method as all online courses provide access to download course notes to access offline or print. If you do require your course to be supplied on USB stick then please contact us first to check availability for your country.

Aged Care Counselling

Course CodeBPS212
Fee CodeS3
Duration (approx)100 hours
QualificationStatement of Attainment


Would you like to learn more about the ageing process and supporting older people?

This course will help you to -
  • Understand the changes that come with age
  • Develop an empathy that allows you to provide real, practical support as people age
  • Understand the lifestyle changes that can occur with ageing.
  • Understand common health issues that arise as a person ages.
  • Learn more about enablement with older people.
  • Understanding grief and loss for older people.
  • Learn more about coping with old age and terminal illness.
  • Understand the ethics of working with older people

Do you work with older people? Do you live with an older person? Would you like to work with older people?

  • Then this course will give you an insight into how to support older people with dignity and respect.
  • Increase your job prospects by gaining more knowledge of supporting older people.
  • Increase your career prospects by increasing your knowledge of the care of the elderly.
  • Learn more about how to support older people in your own home or care.

As a person gets older things change in their life: everything from lifestyle to health and their capacity to do things, through to those activities which they choose to pursue.

This course helps you understand these changes, and the ways in which a counsellor, carer or anyone else might interact with and support an older person.

This course is suitable for -

  • Carers
  • Support workers
  • Counsellors
  • Social Workers
  • Community Workers
  • Nurses
  • Voluntary workers
  • Anyone working or living with an older person.


There are nine lessons in this course, each requiring approximately 11 - 12 hours of work including reading, additional research, completing the set tasks and assignments.

The content of each of the nine lessons is as outlined below:

  1. Understanding Ageing of the Ageing Population - Theories of Human Development, Erikson's Theory of Development, Levinson, Theories of Retirement, Disengagement Theory, Activity Theory, Atchley's Model of Retirement
  2. Lifestyle Changes - Relationships, Relationships with Children, Relationships with Partners, Relationships with Grandchildren, Friendships, Sexuality and Older People, Cognitive Changes, Intelligence, Depression, Determining Type of Depression, Causes of Depression, Risk factors for Depression, Men and Depression, Depression in Older People, Symptoms
  3. Physical Changes – Skin, Hair, Height, Senses, Reflexes, Sex, Eyes, Chronic Health Problems, Osteoarthritis, Rheumatoid Arthritis, Gout, etc. Exercise, Diet, Nutrition, Eating habits, etc. Pain relief, Medication, Stress.
  4. Support Services - Preventative Services, Occupational Therapists, Physiotherapists, Complimentary Practitioners, Counselling Professionals, Other Support Services (eg. Meals on Wheels, Funeral Services)
  5. Enablement Techniques - Common Risks for Older People: Risk of Falling, Vision, Hearing, Nutrition, Sexuality. Techniques to maintain Quality of Life: Driving a car, banking, shopping, house cleaning, Gardening, Socialising, Pets, Exercise, Sport
  6. Grief and Loss Counselling - What is grief, Psychological aspects of Long Term Grief: Family, Work, Financial, Loneliness, Morality after bereavement, Counsellors Response and Intervention, Practical Intervention, Depression
  7. Debilitating and Terminal Illness – Neurocognitive disorders (Alzheimer's, Vascular Dementia); Strategies for Counselling the Clients with neurocognitive disorders; Communication, Daily Activities, Sleeping Difficulties, Hallucinations and Delusions, Wandering, Depression, Terminal Illness: Patients Response, Anxiety, Depression, Guilt & Anger, Defence Mechanisms. Preparing for Approaching Death; Practical Preparations, Emotional Responses, Responses of Friends and Family
  8. Losing a Loved One - Importance of Loss, Assessment, Role of the Deceased, Death of a Child, Stigmatised Death, Co-Morbidity. Counselling Strategies: Bibliotherapy, Use of Rituals, Bereavement Support Groups. Special Therapeutic Situations: Traumatic, Sudden, and Stigmatised Loss, Ongoing Support, Social Stigmas of Suicide
  9. Ethics and Interventions - Barriers to Aged Care Counselling, Addressing the Client’s Needs, Common Legal and Ethical Issues in Aged Care, Decision Making Capacity, Competence, Informed Consent, Confidentiality, Euthanasia.


  • To discuss theories of ageing, and to develop an understanding of the different stages of human development.
  • To describe the psychological impact of changes which occur as a person reaches old age
  • To understand the effect of physical health problems on older people.
  • Describe the nature and scope of support services, including counselling, for the elderly.
  • Describe a range of solutions that can enable an elderly person to adapt to changed
  • circumstances in order to continue performing tasks or pursuing interests that are becoming increasingly difficult for them.
  • Explain how a variety of counselling techniques can be applied to specific Grief and loss situations for counselling elderly persons.
  • Develop a strategy for counselling an elderly person who has been diagnosed with a debilitating or terminal illness.
  • Develop a strategy for counselling an elderly person who has lost a loved one.
  • Determine when and how to intervene in the life of an elderly person

 Why Should YOU Take This Course

There are a lot of courses out there, but this course focusses specifically on supporting and caring for older people. 
So take this course now to -
  • Improve your knowledge of older people and the changes they experience as they age
  • Gain employment in the elderly care area
  • Improve your career and promotion prospects in caring for older people
  • Learn to care for older people with dignity and respect.
  • Enrol now and find out more about caring for older people in a knowledgeable and caring way.

If you have any questions at all, please don't hesitate to ask our counsellor tutors.



Meet some of our academics

Lyn QuirkM.Prof.Ed.; Adv.Dip.Compl.Med (Naturopathy); Adv.Dip.Sports Therapy Over 30 years as Health Club Manager, Fitness Professional, Teacher, Coach and Business manager in health, fitness and leisure industries. As business owner and former department head for TAFE, she brings a wealth of skills and experience to her role as a tutor for ACS.
Tracey JonesWidely published author, Psychologist, Manager and Lecturer. Over 10 years working with ACS and 25 years of industry experience. Qualifications include: B.Sc. (Hons) (Psychology), M.Soc.Sc (social work), Dip. SW (social work), PGCE (Education), PGD (Learning Disability Studies).

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