Classroom Delivery Skills

Delivering Training Course

Learn to plan, design and present effective training in the classroom.

This course will help you to develop and maintain an engaged learning environment, where students are motivated and enjoying their studies.

For successful learning to occur, we require two key human factors:

• An interested, receptive student who can communicate in ways that meet their learning needs
• A teacher who can communicate the required information in a way that is responsive to the needs of the student, and that promotes student learning.

Lesson Structure

There are 8 lessons in this course:

1. Interpersonal Communication in Education
   • Basic principles of communication
   • Verbal and non-verbal communication
   • Factors affecting communication
   • Self-awareness and communication
   • Reactive patterns
   • Intentions
   • Teacher student ratios
   • Factors affecting communication in a classroom
   • Student diversity
   • Student expectations
   • Teacher's needs and expectations
   • Society and culture
   • Communication and education approaches
   • Teacher-centred and student-centred learning
   • Verbal skills for classroom teaching
   • Questioning skills
   • Lecturing or giving a talk
   • Elements of lecturing.
2. Listening Skills
   • Stages of listening
   • Key elements of listening in a classroom
   • Obstacles to listening
   • Anxiety
   • Hearing
   • Lack of interest
   • Bias
   • Selective attention
   • Negativity
   • Listening skills
   • Active listening
   • Empathic listening
   • Responding to received communications.
3. Understanding Motivation
   • What is motivation
   • Variables of motivation
   • Theories of motivation
   • Maslow's theory of motivation
   • Motivations
   • Primary motivator, Unlearned motivators
   • Secondary or learned motivators
   • Motivation and anxiety
   • Motivation and distress.
4. Motivational factors
   • Incentives
   • Internal and external incentives
   • Relational nature of incentives
   • Enhancing intrinsic motivators
   • Social reinforcers as incentives
   • Influence of groups on individual motivation
   • Social loafing.
5. Applying Motivation to Education
   • Motivation and goals
   • Expectations
   • Vicious and virtuous cycles
   • Practical applications
   • Assessing a person's current situation
   • Dealing with emotions
   • Identifying existing barriers to learning
   • Establishing goals and priorities
   • Locating and applying useful resources.
6. Stress Management
   • Flight or fight response
   • Long term problems
   • What happens when a person is stressed
   • Stress management program.
7. Conflict Management
   • What is conflict
   • Conflict handling techniques
   • Anger
   • Dealing with anger in others
   • Modifying anger
   • Role play and conflict management.
8. Mediation and Negotiation
   • What is negotiation?
   • Establishment groups
   • Community groups
   • Joint problem solving approach
   • Effective negotiating behaviour
   • Mediation
   • Mediator's responsibilities
   • Facilitation
   • Attributes of a good facilitator
   • Balance of power
   • Power imbalance
   • Group work and discussion
   • Conflict training exercises.

Aims

• Explain the role of communication between individuals in optimising the benefit of education.
• Describe and use strategies to improve listening in order to correctly understand what another person is communicating to you.
• Explain motivation as a factor in the teaching-learning situation and in the cultivation of an inquisitive approach to learning.
• Select and cultivate motivational factors appropriate to particular classroom situations.
• Describe practical techniques which can be used by an educator to motivate their students.
• Describe practical techniques that can be used by an educator for managing their own stress, and also assisting students in stress management.
• Identify, analyse and devise methods for dealing with conflict in an education setting.
• Explain how to apply practical techniques to facilitate mediation in conflict situations in an educational setting.

Do you want to be a more Effective Teacher?

An effective teacher must understand how communication works, and use that understanding to create appropriate conditions for successful learning.

While communication is a two-way process, and the success of a communication event is influenced by the behaviour and attitudes of both parties, the teacher can really only control his or her own communications. However, a teacher is also in the position to model effective communication to the student, and to aid the student in developing better communication strategies. This is an essential part of education, though it is not always recognised as such by educators or students. A student who understands a complex concept, or knows a process, but is not able to communicate that understanding or knowledge clearly and unambiguously, or to communicate effectively with others, may not succeed at school or at work, not because of lack of ability, but because of poor communication skills.

This course will take you through how to improve and develop your classroom delivery skills, how to be a good public speaker and a good trainer/teacher.