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Managing Remote Work

Course CodeBBS210
Fee CodeS2
Duration (approx)100 hours
QualificationStatement of Attainment

Learn to better manage yourself or others when working remotely.

  • working from home,
  • working while travelling
  • working outside of your normal workplace.

What will you learn in this course?

  • Recognise things that can make work difficult and less productive so you can avoid them
  • Recognise things that can make work more productive and even enjoyable, so you can embrace them
  • How to communicate appropriately and more effectively both employer to employee, and colleague to colleague.
  • How to ensure adequate support is always available to the remote worker.
  • Plan ahead for a smoother daily work experience

Lesson Structure

There are 8 lessons in this course:

  1. Nature of Remote Work
  2. Challenges and Benefits of Doing Business Remotely
  3. Comparative Practices - Working in different industries
  4. Communicating Remotely and Technologies Used
  5. Managing & Supporting Staff Remotely
  6. Remote Delivery of Goods & Services
  7. Planning and Organising Online Events
  8. Project – Developing a plan for Remote Working

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.


  • Explain the challenges and advantages of remote working.
  • Define remote work and its prevalence in the modern world.
  • Compare and discuss remote work practices in different industries and contexts.
  • Explain how to communicate well remotely and review technologies used in working remotely.
  • Explain how to manage and support remote staff effectively.
  • Explain how goods and services can be supplied remotely.
  • Define types of online events and how to run them.
  • Develop a plan for remote working.

What is Needed in a Remote Workplace?

The remote workplace can vary. It might be open land with a few amenities. For example, on a farm or in a nature reserve, it could be a premises owned by a business, such as a warehouse in a remote location, or it could be a worker’s home. The design of the remote workplace will depend on both the industry and the person at work, and must address:

  • Necessary space
  • Comfortable work environment
  • Necessary equipment
  • Ability to work with minimal distraction 
  • Ability to communicate with the office/manager/other staff at set times during the work week
  • Ability to take part in necessary meetings or other staff gatherings.

How these needs will be met will also depend on whether the remote work is being undertaken in a home setting or at a remote site owned or operated by the company or organisation.