Qualification - Proficiency Award In Tourism and Hospitality

Online Course in Hospitality and Tourism with Events, Hotel Management and Tourism Studies

• Remote learning course | Practical experience | Written assignments.
• 5 modules | 2 x workplace experience or industry project | 1 core module Tourism I | Then choose 2 elective modules.
• Assignments marked by experienced tourism and hospitality tutors | University educated | Decades of experience.
• Improve your career in hospitality and tourism.

Modules

Note that each module in the Qualification - Proficiency Award In Tourism and Hospitality is a short course in its own right, and may be studied separately.

How do the Workplace Projects work?

Tourism has become a major recreation pursuit and a worldwide commercial industry. It is so significant today that the economies of some regions (even some countries) are more heavily dependent upon tourism than anything else.

The tourism industry encompasses the provision of all those services used by people when traveling away from home, including booking services, transport, accommodation, tourist retail outlets and attractions.

Worldwide, millions of people are employed in the tourism industry – from coach drivers to travel agents through to hotel concierges, as well as all the other hundreds of occupations that cater for tourists and travelers.

Tourists travel to almost every country across the globe, looking for adventure, recreation and entertainment. They seek both new and familiar experiences, close to home and far abroad. Some travel independently, others in organised groups. Some look for security, others prefer their travel spiced with excitement and danger.

Tourism is never static – almost more than any other industry, tourism is affected by such things as natural disasters, political instability, and economic downturns. Adverse circumstances such as a tsunami or civil conflict in one area can lead to a boom in tourism in another, safer area. More predictably, the tourist industry is also affected by seasonal swings – with thousands of tourists visiting favoured destinations in the ‘high’ or peak season and then abandoning them in droves during the ‘low’ season.

Anyone involved in the travel and tourism industry needs to be prepared for such changes. They must also have excellent product knowledge: including knowledge of their customers, the services those customers will use, and the destinations they will travel to.

Travellers and Tourists
Tourism is largely a recreational pursuit. In other words, it is a holiday that involves traveling to a destination. Not all travelers are tourists however since the purpose of many travel trips is business. A sales rep who travels interstate to visit clients or an executive who travels overseas for meetings would not be considered a tourist. Similarly, a family member visiting and staying with a relative might not be considered a tourist.

Often, though, the boundaries between ‘tourists’ and other travelers overlap. Many business travelers, and other people traveling for non-leisure purposes, spend at least some time during their trip making use of ‘tourist’ facilities - such as visiting local attractions or staying in tourist accommodation.

Regardless of whether a person is a ‘traveler’ or ‘tourist’ when they travel away from home, they use many of the same facilities and services that cater for the travel industry, for example, booking agents, airlines, and vehicle hire services.

Tourism Industry Sectors

Tourists travel to destinations. They need transport systems to get to their destinations and once they have arrived they require accommodation, entertainment (or ‘attractions’) and other amenities (e.g. shops, garages, medical facilities).

The tourism industry is comprised of sectors that deal with the tourist’s needs. Sectors include: