ENROL NOW

Telehealth

Course Code	SGP10
Fee Code	SG
Duration (approx)	20 hours
Qualification	Certificate of Completion

Learn to deliver Health Services Remotely.

Lesson Structure

There are 7 lessons in this course:

SCOPE AND NATURE OF TELEHEALTH SERVICING
- Telesurgery
- Virtual reality
- Remote education
- Advantages and disadvantages of telehealth
- Advantages
- Disadvantages
TELEHEALTH IN A CLINICAL SETTING
- Are telehealth consultations suitable for your practice?
- Length of telehealth consultations
- Reimbursement for telehealth services
- Insurance for telehealth services
- Issues for cross-jurisdiction
- Different types of practitioners
- Medical doctors
- Physiotherapists
- Optometrists
- Podiatrist
- Psychologists & counsellors
- Naturopaths
MANAGEMENT OF TELEHEALTH SERVICES
- Record keeping
- Security and storage of information
- Privacy and confidentiality
- Ethical issues
- Informed consent
- Working with vulnerable people and children
- Financial management
- Marketing
- Quality management
- Risk management for clients or patients
USING TECHNOLOGY FOR TELEHEALTH
- Other uses of technology
- Equipment, systems and software
- Equipment
- Choosing systems to use
- Booking & payment systems
- Online consultations & bookings
- Payment systems
- Problems
CONDUCTING AN ONLINE CONSULTATION
- Before the consultation
- Deciding on allocation of telehealth services
- Preparing for a consultation
- Room & equipment preparation
- Room requirements
- Décor
- Lighting
- Camera
- Microphones
- Internet
- Bandwidth reliability
- Getting started
- Presence of others
- During a telehealth consultation
- Video conferencing etiquette
- After the telehealth consultation
PATIENT DATA & TELEHEALTH
- Video call data
- Gathering data from physical examinations
- Performing physical examinations
- Limitations of video call examinations
- Record keeping & other data
- Storing medical records & health data
- Sharing data between healthcare professionals
COMPLEMENTARY PROFESSIONAL SUPPORT SERVICES
- Multidisciplinary or health team
- Teamwork & technology
- Other services
- Nurturing relationships with allied services
- Challenges and future directions for telehealth

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