Expand your Career Opportunities in Hospitality and Tourism
- Self-paced, online, training in global hospitality and tourism | Start anytime and work at your own pace.
- 15 modules | 10 core modules + 5 elective modules of your choice | Study tourism, ecotourism, facility management, hotel management, bar service, bed and breakfast management, bookkeeping, and more.
- Written assignments | Practical exercises | Written feedback from experienced hospitality and tourism tutors | University educated.
- Develop broad skills in the rapidly changing hospitality and tourism industry | Improve your career opportunities | Start your own business.
Modules
Note that each module in the Qualification - Associate Diploma In Hospitality and Tourism is a short course in its own right, and may be studied separately.
FREQUENTLY ASKED QUESTIONS
What is included in the tourism industry?
The tourism industry is comprised of sectors that deal with the tourist’s needs. Sectors include:
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Marketing specialists – travel agents, tour wholesalers and tourism promotional agencies
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Carrier or transport services – including rail, coach, airlines and shipping services
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Accommodation sector – including hotels, resorts, motels, campgrounds, B&B's, caravan parks, restaurants and cafes
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Attractions sector – including theme parks and other tourist-oriented entertainment facilities
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Tour operators – tourism guides, tour group leaders, drivers and hosts
The boundaries between ‘tourists’ and other travelers overlap. Many
business travelers and other people traveling for non-leisure purposes
spend at least some time during their trip using ‘tourist’ facilities
such as visiting local attractions or staying in tourist accommodation.
Regardless of whether a person is a
‘traveler’ or ‘tourist’ when they travel away from home, they use many
of the same facilities and services that cater for the travel industry;
for example, booking agents, airlines and vehicle hire services.
Tourists travel to many different types
of destinations. They need transport to get to theses destinations and
once there, they require accommodation, entertainment (or ‘attractions’)
and other amenities (eg. shops, garages, medical facilities).
Some sectors overlap; others operate
independently. For example, a large tourism resort might offer
accommodation, attractions, tours and marketing services, while a travel
agent is likely to be only involved in the marketing sector.
Broadly there are three types of tourism systems in each country:
Many organisations specialise in one or
two tourism systems; for example, a government-sponsored tourist
authority caters for inbound and domestic tourists, but not outbound
tourists.
What Do People Need to Think About When Travelling?
A travel plan should encompass all of those things that need to be dealt with on the trip since its aim is to make the trip as smooth as possible. Things to consider:
- Accommodation
- Transport
- Travel routes
- Food
- Luggage (what to take, restrictions on number and weight of bags)
- Health (before and during the trip)
- Money (credit cards, travellers cheques, or other)
- Insurance.
- What to see, what to do
A travel plan is not the same as an itinerary. An itinerary is a document that states the booking arrangements made prior to the trip including: times, dates, destinations, accommodation, and transport. As shown above, a travel plan is broader in scope. The travel plan might be formulated by the traveller or a package tour operator.
Tourism is a large and diverse industry that reaches every corner of the world. Some tourists travel short distances whereas others travel very long distances. Tourists may travel:
- Locally, not far from home (e.g. a weekend in a hotel in the city)
- Within the region - travelling by car, bus, or rail
- Interstate (region to region, county to county)
- Internationally.
