Qualification - Certificate in Frontline Management

Course CodeVBS021
Fee CodeCT
Duration (approx)600 hours
QualificationCertificate

Front Line Management Training Course

  • Front line managers oversee the daily operations of a business or organisation. This certificate course is a thorough and extensive training course in management.
  • Gain managerial and supervisory skills.
  • Learn to lead a team effectively and efficiently.
  • Start at any time and work at your own pace.
  • 6 months full time or 1-2 years part time study.
  • Learn from an expert team.

COURSE CONTENT

This certificate is made up of six modules. Each module lasts approximately 100 hours.

Core studies

There are four core modules.  Students must complete these modules.  

Elective studies

Then choose two modules from the list of electives given below.

Modules

Core ModulesThese modules provide foundation knowledge for the Qualification - Certificate in Frontline Management.
 Industrial Psychology BPS103
 Personnel Management VBS107
 Supervision I VBS104
 Workplace Health & Safety VBS103
 
Elective ModulesIn addition to the core modules, students study any 2 of the following 8 modules.
 Business Studies BBS101
 Leadership BBS110
 Management VBS105
 Motivation VBS111
 Sales Management BBS102
 Public Speaking BWR206
 Business Coaching BBS304
 Neurodiversity BPS311
 

Note that each module in the Qualification - Certificate in Frontline Management is a short course in its own right, and may be studied separately.

Exams

  • There is an exam at the end of each module. 
  • Exams can be taken at a time and location to suit you.

How Can This Course Help You?

  • Gain strong foundation knowledge from a structured learning experience.
  • Expand future learning more effectively from that strong basis.
  • Boost your career opportunities and growth in the industry.

This course is applicable across a range of industries, for:

  • People who run their own business
  • Team leaders 
  • People in supervisory positions
  • People managing front desks
  • Line Managers
  • Office Managers
  • Career advancement

Is this the right course for you?

Let us help you make the right decision for you.  We find students who communicate with us before enrolling make the best choices, because we understand your passions, ambitions and capabilities.

So please click here to get in touch with us.



Meet some Of our academics

John Mason

John Mason is one of Australia's most prolific writers. He saw his first work published when at secondary school, where he worked on the school magazine. In 1973 he was writing a weekly column for his local newspaper and by 1975 he was a regular contributor to Australia's national magazine "Your Garden". John was engaged by Victoria's Dept of Youth, Sport and Recreation to write a book on Fun and Fitness Trails in 1978. In 1981 he saw two more books published (one in America, another in Australia), and commenced writing regularly for the Self Sufficiency Magazine, Grass Roots. John is a long term member of the Australian Society of Authors, the Garden Media Guild (UK) and the Horticultural Media Association (Australia). He has written or contributed to over 100 books, many published by international publishers and published more than 2,000 articles across a range of genres (Gardening, Education, Business, Farming, Fitness). In addition, John has contributed to and overseen the development of more than 600 distance education courses which encompass around 20 million words. He has been an avid photographer for 40 years, building a collection of over 100,000 images, which are used to illustrate his work. His marine animal photos are even used by Legoland in England, on their Atlantis ride! Writer, Manager, Teacher and Businessman with over 40 years interenational experience covering Education, Publishing, Leisure Management, Education, and Horticulture. He has extensive experience both as a public servant, and as a small business owner. John is a well respected member of many professional associations, and author of over seventy books and of over two thousand magazine articles.

Denise Hodges

Promotions Manager for ABC retail, Fitness Programmer/Instructor, Small Business Owner, Marketing Coordinator (Laserpoint). Over 20 years varied experienced in business and marketing. More recently Denise studied naturopathy to share her passion for health and wellness. Denise has an Adv.Dip.Bus., Dip. Clothing Design, Adv.Dip.Naturopathy (completing).


Check out our eBooks

Working With People

A job and careers guide for people who like working with people -covering everything from counselling and personnel management to marketing, health and education

Business Operations

Explore how to improve the management and profitability of an existing business. Businesses do not run themselves - goals need to be set and decisions need to be made in order to achieve business goals. This book talks you through all of the different aspects involved in running a business from finance and forecasting to staffing changes and legal issues. Six chapters cover the daily challenges of running a business, people, the law, finance, product management, and risk management. 73 pages

Leadership

What makes a good leader? Is it an innate personality trait or a skill that can be acquired? This book is an excellent guide to the theories and practice of leadership. It is full of interesting facts about social dynamics and examples of leadership styles. For those who are curious or in need of some leadership skills, this book will provide both entertainment and advice.

Management

Management is the process of planning, organising, leading, and controlling an organisation’s human and other resources to achieve business goals. More importantly though, effective management needs to be a process of human interaction and compassion. Most bad managers don’t know they are bad. They may well admit that they are a bit erratic, or they are sometimes late to appointments, but it is rare that they will recognise that they are ineffective as managers. Never fear...read here. This book has something to offer even the best of managers.

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