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Please note that if you choose the 'e-learning' (course on USB) method, be aware that due to current covid-19 restrictions there are some countries we can not send USB sticks to.

We recommend you choose the online learning method as all online courses provide access to download course notes to access offline or print. If you do require your course to be supplied on USB stick then please contact us first to check availability for your country.

Qualification - Diploma in Small Business Services

Course CodeVBS030
Fee CodeDI
Duration (approx)2100 hours

Learn to Provide Support Services to Small Businesses

Do you love the business environment but would like to set up your own service business that caters exclusively to small businesses?

There is a strong market for small business support - some businesses prefer to out-source some of their requirements for example:

  • Bookkeeping
  • Technical support
  • Marketing
  • Training and staff motivation
  • Business planning
  • Business operations
  • Staff counselling

The opportunities are endless.  In this course you can learn the basics (core units) you need to offer services to business - irrelevant of your specialisation and then choose electives, from a wide field, that best suit your skills or skills you would like to further develop. It will also give you a qualification that will make small business take you seriously; even with the best skills and business background most businesses won't outsource their requirements to unqualified service providers. This course will get you those much needed qualifications.




Core ModulesThese modules provide foundation knowledge for the Qualification - Diploma in Small Business Services.
 Industry Project BIP000
 Bookkeeping Foundations BBS103
 Classroom Delivery Skills BGN106
 Counselling Skills I BPS109
 Financial (Money) Management BBS104
 Legal Systems and Terminology BWR108
 Bookkeeping - Applications BBS203
 Ethics BPS217
 Information Security BIT203
 Business Coaching BBS304
 Business Planning BBS302
Elective ModulesIn addition to the core modules, students study any 10 of the following 20 modules.
 Course Writing and Development BWR107
 Editing I BWR106
 Html - Writing An Internet Website VIT102
 Marketing Psychology BPS107
 Motivation VBS111
 Networking Foundations BIT103
 Research Project I BGN102
 Sales Management BBS102
 Workshop I BGN103
 Conflict Management BPS201
 Counselling Techniques BPS206
 Graphic Design BIT205
 Healthy Buildings I (Building Construction & Health) BSS200
 Internet Marketing BIT204
 Research Project II BGN201
 Research Project III BGN202
 Workshop II BGN203
 Editing II (Diversifying Editing Skills) BWR302
 Technical Writing (Advanced) BWR301
 Workshop III BGN302

Note that each module in the Qualification - Diploma in Small Business Services is a short course in its own right, and may be studied separately.

Learning Facilities At ACS

ACS follows the old fashioned idea that “the student comes first”. Our staff treat every student as an individual and respond promptly to their enquiries and the facilities we have developed and continue to develop, are all focused on that goal. Facilities include:

  • Offices in two time zones (UK and Australia) –which means an international team of academics are responding to students 5 days a week and 16 hours a day.
  • An online student room with unique resources that are only available to students studying our courses, including online library.
  • Bookshop offering quality downloadable e books
  • A data base of 20 million words of unique information written by our staff over 3 decades that can be drawn upon if needed by academics for use in supporting our students.
  • Systems that ensure assignments are tracked, marked and returned to students, fast -commonly within a round 1 week & rarely more than 2 weeks (note: many other colleges take longer).
  • The school is active in social networking and encourages students to connect with us and each other.
  • No automated handling of student phone enquiries. When you call you get a real person; or leave a message and a real person will call you back within a day, but more commonly within an hour or two.
  • No additional charges for extra tutor support over the phone or email.
  • Free careers advice for graduates –It is our policy to provide support and advice to our students even after they graduate. If a graduate needs help with getting a CV together, or advice on setting up a business or looking for work; they only need ask.
  • The quality of academic staff is higher than many other colleges.


 How Our Courses Differ

  • Courses are continually improved –we invite feedback from all graduates and change courses immediately the need is detected.
  • Courses are relevant to the whole world –we try hard to teach make the learning transferable to any region or country because the world is increasingly a global economy
  • Courses written by our staff, teach different skills to standard courses; giving a unique mix of skills and knowledge to provide a career advantage. Do you want an accredited certificate and the same skills as 100 other job applicants; or one of our courses with skills that no other applicants have?
  • Certificates and diplomas are longer. They teach you more, and our qualifications have built a reputation amongst academics and industry as being a very high standard for this reason.
  • We are focused on helping you learn in a way that improves your capacity to understand your discipline, apply knowledge, and continue learning and developing your capabilities beyond your course.

These things cannot be always said of other colleges.


Career Opportunities

Study alone can never guarantee career success, but a good education is an important starting point.

Success in a career depends upon many things. A course like this is an excellent starting point because it provides a foundation for continued learning, and the means of understanding and dealing with issues you encounter in the workplace.

When you have completed an ACS course, you will have not only learnt about the subject, but you will have been prompted to start networking with experts in the discipline and shown how to approach problems that confront you in this field.

This and every other industry in today’s world is developing in unforeseen ways; and while that is unsettling for anyone who wants to be guaranteed a particular job at the end of a particular course; for others, this rapidly changing career environment is offering new and exciting opportunities almost every month.

If you want to do the best that you can in this industry, you need to recognise that the opportunities that confront you at the end of a course, are probably different to anything that has even been thought of when you commence a course.



What sort of services is this course aimed at?

  • Bookkeeping
  • Technical support
  • Marketing
  • Training and staff motivation
  • Business planning
  • Business operations
  • Staff counselling


We Can Help You To Make The Right Choice or Tailor a Course to Suit Your Needs

If you would like to speak with an academic staff member who can advise you on the best course or the most appropriate unit selection for you: